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e82189
Occasional Visitor

Access to secure server Accellion

Hello Team,

 
Accellion has been activated but there is no link to create a password. Can you please assist.
 
Sophie

Accepted Solutions
YasmineK
Community Manager

Re: Access to secure server Accellion

Welcome to myTechCommunity! Thanks for posting.

You would have initially been sent an email that contained the URL link, username and initial password, once you have logged in with that initial password, there's a settings tab on the home page that you can change that initial password.

If you are unable to locate that email with the initial password, I can see that a request has already been forwarded to our I & IM team who are able to reset the password for you.


Please let me know if you require further assistance.

Happy Posting!!!

YasmineK,
ITS

View solution in original post


All Replies
YasmineK
Community Manager

Re: Access to secure server Accellion

Welcome to myTechCommunity! Thanks for posting.

You would have initially been sent an email that contained the URL link, username and initial password, once you have logged in with that initial password, there's a settings tab on the home page that you can change that initial password.

If you are unable to locate that email with the initial password, I can see that a request has already been forwarded to our I & IM team who are able to reset the password for you.


Please let me know if you require further assistance.

Happy Posting!!!

YasmineK,
ITS

View solution in original post