Colour only from Papercut Mobility Printer

[SimonWilson]

I've downloaded the Mobility Printer from https://www.papercut.com/products/ng/mobility-print/manual/setting-up-your-devices/windows/

When ever I print, I get it in colour (at 50c) rather than Black & White (at 10c)

I've checked the setting when printing, I've also gone to the defaul settings 

It still keeps printing in Colour.  How do I fix this?

[Crisis]

Hi @SimonWilson,

Can you give us some more details?

What application are you printing from? What operating system are you using?

For this issue, next time you are on site I'd reccomend visiting a IT Service Point listed on this page;

https://www.rmit.edu.au/students/support-and-facilities/it-services-for-students/service-and-support...

or jumping on our LiveChat service when you are trying to print (also via the same page) and we can better assist.

Thanks,

Chris

[SimonWilson]

Hi Chris

Windows 10 - Adobe, Word, Excel, Chrome & Firefox

I've just been to the IT desk in the swanston library and been shown how to use mydesktop to print

[Dave247]

This seems to be an common issue that others are having, and unfournatily means this new feature is not ready for general use.

Re: Printing from your personal device