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s3581377
Occasional Visitor

FAILED PRINTING JOBS REFUND

Hi, how do I get refunds for failed printing jobs? My document went on hold and did not print but I got charged for it. Thanks.
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YasmineK
Community Manager

Re: FAILED PRINTING JOBS REFUND

Hi @s3581377

 

Please contact the IT Service and Support Centre to request for a printing refund

 

I hope this helps

 

 

 

 

 

Happy Posting!!!

YasmineK,
ITS
Shehan
Occasional Contributor

Re: FAILED PRINTING JOBS REFUND

This has happened to me so many times!

It would be nice to have a notification email or something to remind you that your Print Job is still in the cue.

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