Forgotten password for ESS

[Dewi_Anggraini]

I was wondering if you could help me to send back the password signed to my ESS account since it has just renewed/activated.

Thank you.

[YasmineK]

Hi @Dewi_Anggraini

The password used for ESS is your network password, which is the same password used to access an RMIT computer, emails etc. If you are unsure of what this password is or having issues using this password accessing ESS, you will need to reset your password. 

Please use the self service password reset tool, designed for all RMIT staff and students to reset their passwords. The link can be found below: 

rmit.edu.au/password 

I have added a guide on how to reset your password using SSPR below, I hope that helps 

https://community.its.rmit.edu.au/t5/IT-Knowledge-Base/How-to-reset-your-RMIT-Password/ba-p/27

Please let me know if you have any issues resetting your password to provide further assistance.