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Zeldork
Occasional Contributor

Having issue opening microsoft word.

I'm  having trouble opening Word on any PC in the library. It crashes as soon as I open it....says something about the CWYW add-in?
I can't open any of my documents! Can you help?

Tags (2)
Ahutch0
Moderator

Re: Having issue opening microsoft word.

Hi @Zeldork
Thanks for posting!

 

This is a known issue that is currently affecting some students. The exact cause is still being investigated.

If you are being affected by this issue, please contact the IT Service and Support Centre on 9925 58888 or visit an IT Service Point on campus and we can log your issue:

Swanston Academic Building (SAB) – Building 80 Level 3 - Monday to Friday 8.00 am to 8.00 pm

Swanston Academic Building (SAB) – Building 80 Level 3 - Saturday 8.30 am to 4.30 pm

Bundoora Library - Monday to Friday - 9.00 am to 5.00 pm

Brunswick Library - Monday to Friday - 9.00 am to 5.00 pm

Swanston Library - Monday to Friday - 9.00 am to 5.00 pm

Building 28, Level 3 Lab – Monday to Friday – 9.00 am to 5.00 pm

 

Regards,
Adam