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michael_w
Frequent Contributor

Re: Major IT outage: Printing, myDesktop, Shared Drives

UPDATE: Research Master is now confirmed as up and running.

Michael, Community Manager
RMIT, Information Technology Services
Ruipeng
New Visitor

Re: Major IT outage: Printing, myDesktop, Shared Drives

Hi there

 

Student from SAMME, we have an assignment due today using the software CATIA V6, but the software is unable to connect with the server both lab computer and MyDesktop access. So I am wondering when can it be fixed. Since the assignment due tonight, we are urgently need to access to the software.

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michael_w
Frequent Contributor

Re: Major IT outage: Printing, myDesktop, Shared Drives

Hi @Ruipeng@DannyTa@ThuyNguyen

 

UPDATE: myDesktop is now confirmed as up and running.

Michael, Community Manager
RMIT, Information Technology Services
michael_w
Frequent Contributor

Re: Major IT outage: Printing, myDesktop, Shared Drives

Hi @Beth

 

UPDATE: BookIT (aka MyPC) has now been restored. 

 

As of 4pm. All systems listed above have now been confirmed as up and running.

 

 

 

Michael, Community Manager
RMIT, Information Technology Services

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