Major IT outage: Printing, myDesktop, Shared Drives

[michael_w]

UPDATE: Research Master is now confirmed as up and running.

[Ruipeng]

Hi there

Student from SAMME, we have an assignment due today using the software CATIA V6, but the software is unable to connect with the server both lab computer and MyDesktop access. So I am wondering when can it be fixed. Since the assignment due tonight, we are urgently need to access to the software.

[michael_w]

Hi @Ruipeng, @DannyTa, @ThuyNguyen

UPDATE: myDesktop is now confirmed as up and running.

[michael_w · Accepted solution]

Hi @Beth

UPDATE: BookIT (aka MyPC) has now been restored. 

As of 4pm. All systems listed above have now been confirmed as up and running.