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Adamroff
New Contributor

Office 365 support, account doesn't allow editing

Hi,

I have activated the office 365 account associated with my student email, however I cannot edit documents on my own computer. 

See screenshot below, any ideas how to resolve this issue? Screen Shot 2020-03-13 at 11.17.52 am.png

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cazvot
New Visitor

Re: Office 365 support, account doesn't allow editing

hi, I'm experiencing the same issue. Any luck in figuring out what happened? Thanks!

Adamroff
New Contributor

Re: Office 365 support, account doesn't allow editing

oh sorry! 

yes i got it working, In the end I just deleated the application AND all of the related files in memory and did a fresh install and it worked fine. had to google how to compleatly get rid of all office files from a mac, there is a few instructions for it out there. good luck!