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RMIT Staff page login issues: "Access Denied"

Staff may be having issues accessing the RMIT Staff page.

 

Staff Site Access Denied.png

To fix this issue please try clearing the web browser's cookies and cache.


For Google Chrome:

- From the upper right click More (three dots) > More Tools > Clear Browsing Data.
- In the "Clear browsing data" box, click the checkboxes for Cookies and other site data and Cached images and files.
- Use the menu at the top to select the amount of data that you want to delete. Choose beginning of time to delete everything.
- Click Clear browsing data.

 

For Mozilla Firefox:
- Click the Menu button (three dots in upper right) and choose Options.
- Select the Privacy & Security panel.
- In the Cached Web Content section, click Clear Now.

 

To access your staff email you can directly log on via the following link: https://mail.google.com

Regards,
Smokin_Barry, ITS
New Contributor

Re: RMIT Staff page login issues: "Access Denied"

Unfortunately, this did not fix the issue for me

New Contributor

Re: RMIT Staff page login issues: "Access Denied"

Actually, im having the issue on the myCommunity site and not the general staff site when trying to view specific posts