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ZL
Occasional Visitor

Reset password is no working on enrolment online page

Can't login on enrolment online page with new password.Smiley Sad I already reset my password over 1day, other websites like canvas and my rmit are ok but enrolment online. This is urgent, I can't add classes in this case.😣

RyanH
New Visitor

Re: Reset password is no working on enrolment online page

I know this is a bit late, but for anyone else with this issue, the passwords on Enrolment online wont be changed if your old passwords are similar. Enrolment online has different protacol for when you change a password to other rmit pages. For example if one of your old passwords is "Happy123", enrollment will not accept a password such as "Happy124" or "HappY123", whereas other RMIT sites will. Hope this helps!

 

P.S I belive it tracks something like 15 of your old passwords so it will have to be a completely new one