Hi @woowu
You're partially correct on that one. The schools do grant a certain amount of default printing credit to students at the start of each semester (the amount is usually available by the end of the first week of semester). This amount will vary from school to school.
The most common reason for this amount not being applied if if you're a late enrolment to your studies. You can always inquire with ITS, however, as if we can confirm the default credit has not already been applied we can manually adjust it for you.
In this case, I can see the default credit was already manually adjusted for you in late July for Semester 2, so your account is up to date.
Regards,
Adam
