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can't join my tutorial

I was trying to join today’s tutorial on CollaborateUltra 

for 15 minutes in a row, but there was a problem and I couldn’t join it. I have attached a screenshot that illustrates the issue. I have tried connecting from different browsers (Safari, Google Chrome) and from various devices (laptop, computer, cell phone) but it always says I can not connect.


What do I do?



Screen Shot 2020-04-23 at 13.29.55.png