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OSHC card

Hi,

I saw someone else asked "how to get my OSHC card" here and I followed the link that was provided in that post, is about how to register for one. I do not know what is the membership number but I put in my student number without the "s", and it still says that it could not find a matching profile. 

How am I gonna get a card then? what is the membership number? So far I did not do anything for it besides I paid $1900 before I arrived here, and did not get anything back from Rmit or Medibank after I paid. 

 

Thanks for your help. 

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