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Request for late registration and other issues

Dear Sir/ Madam, I received my student visa today but I still do not receive my transcripts. Since I have a conditional acceptance and I would like to wait for the transcripts in hometown. I am afraid I cannot arrive on registration date (14 February). May I know how to request late registration and what documents I need to submit? And in case I still do not receive the transcripts before start date, is there any grace or other way to solve the problem? Thank you so much. Lingfeng Hong