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Frequent Visitor

Have not received Hecs-Help passkey email?

I am in the process of enrolling and I am up to the part of completing the eCAF and says that it sent me an email with my passkey, but i have not received it. Any Ideas?

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New Visitor

Re: Have not received Hecs-Help passkey email?

I'm also in the process of enrolling and I have not recieved my passkey email either and there is nothing in my spam folder!

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New Contributor

Re: Have not received Hecs-Help passkey email?

hey em, go onto rmit connect live chat- does take a little to get through, but they resend you the email instanly 

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New Visitor

Re: Have not received Hecs-Help passkey email?

Hi!

I have the same problem but I can't find the RMIT live chat.

Can you send me a link?

One of the RMIT websites state that there is a chat button on every ITS website yet I still can't find any.

Thank you very much