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New Visitor

Unable to access student gmail account

Hi, (S3472963@student.rmit.edu.au) is my rimit student google mail account. I forgot my password and not able to reset. How can I rest the passoword, please advise.

 

Thanks,

Kaung Htet Zaw 

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Contributor

Re: Unable to access student gmail account

Hi Kaung,

 

Have you tried the Self Service Password Reset on the IT Password page -http://www1.rmit.edu.au/its/password 

 

 

Frequent Contributor

Re: Unable to access student gmail account

Hi @Zack

 

Your RMIT email password is the same as your general RMIT password (eg same as myRMIT, or even this forum), so I would first try to log into your student gmail with that.

 

As @Kimflowers mentioned, if need be, you should be able to reset your RMIT password yourself via the Self Service Password Reset tool (SSPR).

 

If needed, resetting your password can be done via  this link... https://sspr.rmit.edu.au/sspr-main/d/usersearch

 

It will send a code to your mobile or personal email address which you can then use to set up a new password to all of these systems (including your student email)

 

 

Michael, Community Manager
RMIT, Information Technology Services