Tech Guru, IT Staff

The Google Chrome browser may display this error when you try to view Echo recordings:

 

2017-05-25 12_02_43-Echo360.png

 

Here are the steps to resolve this issue:

  1. Open a new tab in Chrome

  2. Navigate to: chrome://settings/content

  3. Under the Flash section, click the Manage exceptions... button

  4. Add:

    -Hostname patternhttps://echo.lcs.rmit.edu.au:8443
    -Behaviour:              Allow

  5. Click Done twice