Checking a recipient's email address in Outlook 2016

[srichie]

Displayed names

When composing a message in Outlook 2016, you can type in part of a name on the To:, Cc:, or Bcc: lines and press Ctrl-K to search for matches

Press Ctrl-K to search for names matching that pattern and the following result is displayed.

Note that the staff member's email adress is shown in the 7th column, headed E-mail Address.

However if the Ctrl-K search only returns a single name, it will appear as an underlined name, without the email address.

This has been a known issue with Microsoft, with no current setting in Outlook to allow display of the email address instead.

For results from the Ctrl-K search:

- When one match is found, the name has a solid underline. 

- When more than one possible match exist you’ll see a red wavy underline. Right click on it to choose an address. 

- When more than one match exists for a name you’ve used before, Outlook resolves to the last name used and uses a green dotted line to alert you that other possibilities exist. Right click to see the other addresses

Checking the displayed name's email address

METHOD 1

1. Double click the underlined name and the contacts details will be displayed, including the including the Send Name (ie. email address).

METHOD 2

1. Hover the cursor over the underlined name, and summary contact details will be displayed.

2. Click the down arrow to display more details, including the Send Name (ie. email address).