RR
New Contributor

Qualtrics account question, survey, response, and email limits.

 

Account restrictions:

  • Allowed questions per survey: Unlimited
  • Total allowed surveys: 50
  • Allowed active surveys: 50
  • Total allowed responses: 20,000
  • Total allowed outgoing emails: 10,000
  • Total allowed outgoing emails per week (7 day rolling period): 10,000

 

How to increase the total allowed outgoing emails and/or total allowed outgoing emails per week

Please lodge a Service & Support Centre - General IT enquiry.

 

Include the following information:

  • Do you wish to increase the total allowed outgoing emails and/or total allowed outgoing emails per week.
  • The email limit being requested (eg 15,000).
  • A description of the project/s.
  • A general description of who is being surveyed (students, small business owners, purchased panel, etc).
  • How long the limit needs to be in place (one time or multiple times per year).

Email limit increases are considered on a case-by-case basis by Qualtrics.

 

Offline App

The Offline app is not available to RMIT staff and students, as it is a premium feature not included in RMIT's Qualtrics license.