Tech Guru, IT Staff

To report a printer out of consumables or malfunctioning:


  • for Ricoh printers: note the device's serial number on the front panel similar to the example below then call 9925 8888 and select option 2 then 3.

    Ricoh device's serial numberRicoh device's serial number

  • for printers of other makes (HP, Canon etc.) or print credit issues: call 9925 8888 and select option 2 then 1.