Topping Up Your Student Printing Account

[Ahutch0]

 There are two main methods you can use to top up your printing credits:

 Use a debit or credit card at one of the self-serve eftpos kiosks located at Brunswick Library, Bundoora 

 East Library, Bundoora West Library, Carlton Library, Swanston Library (Levels 5 and 6), outside RMIT
 Connect (City campus) and in the Building 28, Level 3 lab.
   
 OR

 You can use the Papercut interface on an RMIT computer or the MyDesktop environment to top up
 online via the following steps (credit card ONLY):

 1. From the Papercut window, click Details to go online (if Papercut is not already open you can search
     for it in the Windows Start Menu) or open the Papercut Login page in your web browser.

     

 2. Sign in to the Papercut site using your RMIT student ID and password

     

 3. From your details page, click Add Credit

     

 4. From the Amount to add section, select your desired amount and click Add Value

     

 5. Select Visa or Mastercard form the payment options

  

 6. Enter the details on your card and select Pay. 

 

[Abhishek]

Hello Ahutcho33,

Few students from my course informed that they get a default credit every semester .  Since, I am new and have just started from this semester -  whom should i get in touch with to get the default credit on my card ? 

I went to the HUB and they asked me to get in touch with my school.  My school asked me to get in touch with the HUB,again, as they are not aware of this. 

Regards,

Abhishek

[Ahutch0]

Hi @Abhishek
Thanks for posting!

I found your logged call with IT Services and can confirm the default credit amount was manually adjusted.
For future reference, if you enrol late you can contact the IT Service and Support Centre and we can investigate whether the default allowance has already been applied.

Regards,

Adam

[eeveechan]

hi @Ahutch0 

May i check if all students get a default amount of papercut credits?

Regards,

Justin.

[Cfer]

Hi how come the weblink via an online search of printing in the RMIT website doesnt seem to come up  anymore. ?

eg http://pcutprdap01.rmit.internal:9191/user

This used to be an option

Funds can be added by going to the PaperCut gadget on RMIT computers and myDesktop, or directly from the PaperCut website (login required).

[Ahutch0]

Hi guys, 
Thanks for posting!

@eeveechan The amount of default printing credits is pre-appoved by the schools per college, per semester and should cover all RMIT students under the three schools (DSC, SEH and College of Business). These are usually applied in the first week of the new semester (late enrolments may find a delay in this).

@Cfer The Papercut URL was a bit of a messy web address and the Papercut interface will redirect folks there anyway. The Papercut gadget will also display your credits, so if you have enough you may not need to visit the website.

Regards,
Adam

[rk]

Hi,

I started my course in July 2015. But I didnt receive any default credits in that semester. Please advice on it.

Regards,

Rohan

[Mia]

Hi

I'm studying Bachelor of Communication (Media) - 3rd year. Will I receive any default credits in semester 2 ?

Please advice on it.

Kind regards,

Mia

[Ahutch0]

Hi guys,

Thanks for posting!

@Mia and @rk As advised above: the amount of default printing credits is pre-appoved by the schools per college, per semester and should cover all RMIT students under the three schools (DSC, SEH and College of Business). These are usually applied in the first week of the new semester (late enrolments may find a delay in this). 
If you find that the default credits have not been applied by the end of the first week of the Higher Education semester (whether you are a VE or HE student), you can contact the Service and Support Centre and we can take a look:
Phone: (03) 9925 8888 (Monday to Friday – 8:00 am to 8:00 pm, Saturday – 8:30 am to 4:30 pm)

Online: https://rmit.service-now.com/serviceandsupport 

@rk

Unfortuantely, we don't apply the credits retroactively that far back. If you believe future credits have not been applied it's best to contact the SSC, as advised above, to investigate further.

Regards,
Adam

[rk]

Hi,

Actually i didnt knew in the first semester that we receive a default credit. I received the default credit last semester. I thought that it has been started newly in that semester but later found out that it is given in every semester. So, I request you to give me the credit for the  semester 2 in 2015(my first semester here).

Regards,

Rohan

[Ahutch0]

Hi @rk

I've sent you a private message relating to your inquiry. 
You can check your messages by clicking the Menu icon (three lines in the upper right on the MyCommunity page) while signed in and selecting Message > Inbox.

Regards,
Adam