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24-03-2017
02:26 PM
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24-03-2017
02:26 PM
If students are reporting that Turnitin does not allow to resubmit paper after the due date.
Symptom:
When the student tries to submit the assignment, the 'Submit' button is greyed out as below:

Symptom:
When the student tries to submit the assignment, the 'Submit' button is greyed out as below:
Solution/Workaround:
Advise student to contact the instructor to delete the previous submission or clear the attempt.
An instructor will need to clear the attempt:
1. Go to Course Tools > Turnitin Assignments > <AssignmentName>
2. Select the student and click on 'Delete' button
Refer to article: Clear Turnitin submission to allow student to resubmit
Advise student to contact the instructor to delete the previous submission or clear the attempt.
An instructor will need to clear the attempt:
1. Go to Course Tools > Turnitin Assignments > <AssignmentName>
2. Select the student and click on 'Delete' button
Refer to article: Clear Turnitin submission to allow student to resubmit
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