YasmineK
Community Manager

When launching applications from the apps page, you may find that when trying to open a file from the "My Device" folder, the file which is saved on your device is not available. It will advise "No items match your search" 

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Below are the steps to upload your files when you are using applications from the apps page and have not launched the entire myDesktop 

 

1. Launch the application you wish to use from the apps page

 

Screen_Shot_2016-04-06_at_11_35_31_am.png

 

 

2. Once the application has launched, select the upload icon on the right hand side

 

Screen_Shot_2016-04-06_at_12_08_14_pm.png

 

 

3. Select the file you wish to upload from your computer and select open 

 

Screen_Shot_2016-04-06_at_11_40_43_am.png

 

4. A dialogue box "Upload To" will appear. Select on the arrow next to "This PC" then select on "My Device" then OK. 

 

Screen_Shot_2016-04-06_at_12_12_43_pm.png

 

5. The file will upload and display at the bottom of your browser 

 

Screen Shot 2016-04-06 at 11.42.09 am.png

 

6. From here you will go to "File" then "Open" 

 

Screen_Shot_2016-04-06_at_12_46_28_pm.png

 

6. Select "This PC" then "My Device" Select your file and click "Open"

 

Screen_Shot_2016-04-06_at_12_46_44_pm.png