Frequent Contributor

Student Welcome Desk

Student Welcome Desk (1 July until 31 July)


If you’re an international student (or have family or friends coming over) who will be living or studying in Melbourne, the City of Melbourne’s Student Welcome Desk at Melbourne Airport is your one-stop shop for information and advice.


The desk is located at Travellers Information Service, International Arrivals Hall, Ground Floor, Terminal 2, Melbourne Airport. It is open 7am to 12am, seven days a week.


Additional staff will be working at the Welcome Desk to provide assistance and welcome packs to new international students during peak arrival times from 1 July to 31 July 2016.


The friendly staff can provide you with:

  • information on temporary accommodation options
  • transport options from the airport to central Melbourne or your educational institution
  • general information you may need upon arrival
  • a free welcome pack with information on:


Some staff can speak languages other than English.