Occasional Visitor

IT Problem

Everytime and only when I try to login to my canvas account using (RMIT University) Wi Fi my laptop is showing an error message which tell me  "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you". Although, when I login using my Wi Fi at home or using my mobile phone data (hotspot) everything goes well without any problem.
Further information:
I am using HP probook 430 G5
Intel core i5-8250U CPU
Windows 10