Wifi Connection

[ACYT_1997]

Hi, I think there is a problem with my phone connection. I am able to connect the wifi (only at times), however even when I have connected to the wifi, it is either slow of doesn't seem to work..

Why is that so? How am I suppose to fix it?

Thank you

[michael_w · Accepted solution]

UPDATE: ITS have advised that this issue appears be resolved.
If you continue to experience any of these problems with the RMIT WiFi, please let us know.

[jbh]

Mine is working fine in Building 28. Is there one building where you are most of the time when this happens?

[ACYT_1997]

Yes, in Building 80

[jbh]

@Ahutch0, do you know much about the wifi signal in B80?

[michael_w]

@jbh I can answer this one!

ITS have advised of an issue which is preventing some but not all connections to the WiFi, mainly in building 80 (SAB).

The networks team are working on resolving it right now, and it is being treated as a priority 1 issue.

I'll update as this progresses.

[jbh]

I'm very sorry @ACYT_1997, it looks like Pokemon Go is restricted to non-Business students only for the time being.

[michael_w]

@jbh , @ACYT_1997

IT have advised that this issue has now been resolved.

Everyone should now be able to connect to Wifi

[michael_w]

UPDATE: The issue has returned

Users may experience issues connecting to WiFi in Bldg 80.

I will update as news comes through.

[michael_w]

UPDATE: Despite remediation efforts, this issue has again returned and is now affecting WiFi connections in buildings 6, 8, 80 and 300. 

ITS are still working to resolve this.

If you are having issues connecting to the internet on RMIT WiFi in any other locations, please let us know - as any new information is hepful in isolating and identifying the root-cause.

[michael_w · Accepted solution]

UPDATE: ITS have advised that this issue appears be resolved.
If you continue to experience any of these problems with the RMIT WiFi, please let us know.