Reply
CarolineR
New Contributor

Anyone else having Citrix issues?

I am getting this message every 30 seconds and I have to close it to be able to continue to work.  

 

"the remote server failed to execute the application launch request" (I have only launched email, rmit websites through chrome and they seem to be working fine??)

 

I have re-booted

 

Any ideas?

Sahar
New Visitor

Re: Anyone else having Citrix issues?

I exactly have the same problem which is so annoying. have been trying to contact Help Desk, no one's answered though!!!

CarolineR
New Contributor

Re: Anyone else having Citrix issues?

Just got off the phone with a solution:

 

Go to start menu and type in at the bottom - software center

 

When it comes up - find TS: CitrixReceiver, tick and click INSTALL button bottom right of screen

 

Note:  Safe your work first as it will re-boot