My Desktop is not working. Help!

[Jacqueline2]

Hi there, I signed in from the My Desktop page and sign in. The Citrix Workspace opens and I click 'Detect Workspace" and it says 

Just a moment, we're detecting if Citrix Workspace is already installed.

If Citrix Workspace is detected, you will see a window in a few seconds. Please choose Launch Application.

Then nothing happens. I've tried about 4 times. Can you look into this issue please?

Cheers, J.

[Jacqueline2 · Accepted solution]

I've finally been able to connect! Phew!

[Jacqueline2 · Accepted solution]

I've finally been able to connect! Phew!