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New Visitor

Re: MyDesktop

Screen Shot 2016-10-05 at 12.24.10 pm.png

 

Trying to log in via on Firefox on OSX Sierra and not having any success. Can't open any apps either. Have tried to restart and that makes no difference.

Is there a Citrix update needed or something similar?

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Moderator

Re: MyDesktop

Hi @Scott

 

Yes, if you've updated your Mac to Sierra you should log out of your MyDesktop session and download the latest version of Receiver from:
https://www.citrix.com/go/receiver.html 

 

Once installed, log back in to MyDesktop and have another crack.....you should find it works just fine!
Let us know if you have any further problems.

 

Regards,
Adam

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New Visitor

Re: MyDesktop

I have successfully logged on to RMIT remote desktop but when i open internet browser or chrome to send the files to me its does not open. Any idea what is wrong?? This has been happening foe more than 2 weeks now..I need to get some files off RMIT network but cant access

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New Visitor

Re: MyDesktop

Hi there,

I have an issue opening myDesktop and the Apps through the Citrix. Is there a way I can resolve this?

 

regards,

Freshta 

mydesktop issue.jpg