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Sian
New Contributor

No file manager on MyDesktop or download icon

HI,

 

Trying to use Mydesktop for first time. HAve saved a MSProject file to my H drive. However cannot retrieve it from H drive as I have no file manager. Also no download icon. Also cant open apps from the start menu.

 

Using MAcbook air. Safari browser

 

Any help very much appreciated.

 

sian

Sian
New Contributor

Re: No file manager on MyDesktop or download icon

have upload. no downloadhave upload. no downloadScreen Shot 2017-10-13 at 10.31.11 pm.png

Smokin_Barry
Community Manager

Re: No file manager on MyDesktop or download icon

Hi @Sian

 

Are you still having issues accessing your student H: Drive in myDesktop?

In order to access your files / H:drive, when you are logged onto the myDesktop session follow these instructions to access the File Manager:

1. click on the Windows icon in the bottom left hand corner

MyDesktop_1.png

 

 

 

2. Click on the "File Explorer" button, this will open the area that you can see your RMIT Network drives.

ScreenHunter 04.png

I hope this assists you in accessing your files.

 

Regards,
Smokin_Barry, ITS