Reply
Highlighted
Tech Guru, IT Staff

myDesktop's certificate issue and workaround

Off-campus staff and students may be getting a warning about an expired certificate when accessing myDesktop. ITS is aware of the issue and working to resolve it.

 

The workaround in the meantime is to manually accept the expired certificate, or add an exception when prompted or warned by your browser. Please contact the Service and Support Centre should you need help doing this.

Tech Guru, IT Staff

Re: myDesktop's certificate issue and workaround

The issue should be resolved within the next 30 mins as per update from our myDesktop support team. Thanks for your patience.

New Contributor

Re: myDesktop's certificate issue and workaround

I'm please to report that the issue has now been resolved!

 

All RMIT staff and students should now not have any issues accessing MyDesktop off campus.

Moderator

Re: myDesktop's certificate issue and workaround

Unfortunately the issue, thought resolved, seems to be continuing.

img-thing.jpg

As a result the teams are also continuing to investigate. Hopefully we'll have some more information soon!

Occasional Contributor

Re: myDesktop's certificate issue and workaround

All working now.